Right now
- Knock on the door above — they may not know.
- Call building management or the HOA if there’s no answer.
- Stay away from wet ceilings near lights — see electrical safety.
- Move belongings and photograph everything.
Who to notify
- Your landlord or property manager (renters)
- The HOA or management company (owners)
- Your renters or HO-6 insurer
- The neighbor’s information, for the record
Ceiling warning signs
- Sagging or bulging drywall — don’t poke it unless you’re ready for the water
- Stains spreading
- Dripping from light fixtures
See ceiling water damage, renter and landlord guide, and condo — who pays?. General information, not insurance or legal advice — your policy and situation decide.
Water through your ceiling?
Call (385) 250-2825 — answered live 24/7 by the Vault crew.
Water damage services · Multi-family restoration · Insurance claims
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Water coming in right now? Our emergency water damage service in Provo answers live 24/7 at (385) 250-2825.
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