Common leak points
- Bypass valve and fittings — O-rings wear out.
- Brine tank overflow — a stuck float or clogged line.
- Drain line — loose or kinked during regeneration.
- Resin tank — cracks in older units.
Why it matters in Utah
Utah County’s hard water means many homes have a softener, often in a basement utility room next to the water heater and furnace. A leak there can spread under finished flooring before anyone notices. See hard water and water heaters.
What to do
- Put the softener in bypass or shut off the water to it.
- Unplug the unit.
- Mop up and check for water under nearby flooring and walls.
- Photograph the damage and the leaking part.
- Call a plumber or the softener company for the repair.
When to call for drying
If water reached carpet, drywall, or the floor of finished rooms, it needs measured drying. Vault maps moisture and dries with commercial equipment. Call (385) 250-2825.
Utility room leak?
Call (385) 250-2825 — answered live 24/7 by the Vault crew.
Water damage services · Water heater leak · Drying a wet basement