Right now
- Call your fire sprinkler contractor or fire department to shut down the system properly.
- Don’t assume the water is clean — water sitting in sprinkler pipes is often dirty and smelly.
- Protect electrical equipment and inventory.
- Call your insurer and a restoration company.
Why sprinkler water is different
Water sits in fire sprinkler pipes for years. It’s often black, oily, or foul-smelling, and may carry rust and bacteria. Restoration crews usually treat it as contaminated water — see water categories.
Common causes
- Frozen lines in unheated areas
- Heads struck by equipment or forklifts
- Corrosion and failed fittings
- Actual fires
How Vault helps
Extraction, structural drying, cleaning, and odor control for homes and businesses, with photo and moisture documentation for the claim. See commercial restoration and commercial flood cleanup.
Sprinkler discharge?
Call (385) 250-2825 — answered live 24/7 by the Vault crew.
Commercial restoration · Water damage services · Insurance claims
Related guides
For a burst pipe or overflow in Provo, see emergency water damage in Provo or call (385) 250-2825, answered live 24/7.