Water Damage Restoration in Oak Hills, Provo

The small plastic or copper line that feeds a refrigerator’s ice maker is easy to forget about. When it leaks behind the fridge or cabinets, the first sign is often hardwood boards starting to cup. Vault dried out a kitchen in Oak Hills in July 2026 after exactly that.

Vault Mold Removal works out of a staffed office, shop and warehouse at 1169 S 760 W in Provo. Oak Hills is inside Provo city limits, so it’s covered by our 45-minute arrival guarantee (Monday–Saturday, 8 AM–5 PM): if we’re late, your emergency inspection is free. Call (385) 250-2825 any hour. The Vault crew answers, not a call center.

Ice maker line leaks and cupped hardwood

Ice maker supply lines run behind the refrigerator and often through the cabinets. A slow drip there soaks into the subfloor and the underside of hardwood flooring. Wood absorbs moisture from below, swells, and the edges of the boards rise, which is called cupping.

• Watch for: boards with raised edges near the fridge, a soft or spongy spot in front of the cabinets, or water stains on the cabinet base.
• Moisture mapping comes first. Meters show how far the water traveled under the flooring and cabinets, so drying covers every wet area, not just the visible spot.
• Cupped hardwood can sometimes recover if it is dried properly and in time. Sanding or replacing boards too early, before the floor is dry, can make it worse.
• Prevention: replace plastic ice maker tubing with a braided stainless line, and leave slack so the line doesn’t kink when the fridge is moved.

If it happens in your Oak Hills home

1. Stop the water at the fixture’s shut-off valve, or at the main if you can’t find the source.
2. Stay safe. Keep away from water near outlets, cords or the electrical panel, and from any ceiling that’s sagging.
3. Photograph everything before you move anything, for your insurance claim.
4. Move belongings off wet floors, and leave the carpet and drywall in place so moisture readings can be taken first.
5. Call (385) 250-2825. We log the time we answer and the time we arrive on your work order.

Why Oak Hills homeowners call Vault

• Answered live 24/7 by the Vault crew. If every technician is on a job, the call rolls to the owner’s cell instead of voicemail.
• 45-minute arrival guarantee in Provo city limits, Monday–Saturday, 8 AM–5 PM
• Vault’s own W-2 crew, IICRC certified (WRT, ASD, AMRT, OCT), working under Utah DOPL General Contractor License #11876543-5501. We don’t refer work out.
• Free written estimates for water damage. Typical water mitigation runs $3,500–$8,500 and reconstruction $4,500–$9,500.
• Direct billing to State Farm, USAA, Allstate, Farmers and Bear River Mutual, with scopes written in Xactimate
• 24-month workmanship warranty and 90-day mold warranty
• Financing through Wisetack, $500–$25,000 over 3–24 months
• Family-owned and veteran-operated, based in Provo since 2020